Personal belongings and Home Credit card insurance

  • We do not care where the money that was stolen came from, the personal belongings of the insured are covered as well
  • The insurance also covers personal electronics (e.g. mobile phone) not older than three years
  • You can choose from 2 insurance options that differ in the level of insurance coverage and the insurance risks
  • All transactions associated with card loss or theft and the blocking are covered

How does the insurance work?

 

Vyplňte formulář

1

In the case of loss or theft of personal belongings or misuse of card or phone, complete the Insured Event Report form.

Popište

2

Truthfully describe the occurrence and extent of the insured event.

placení

3

Send it along with the required attachments according to Article 9 of the Framework Insurance Contract HCPIP 1/2016 to the address:
BNP Paribas Cardif pojišťovna, a.s.
Plzeňská 3217/16
150 00 Praha 5

JISTOTA Insurance Package

Costs associated with the misuse of the stolen/lost card

INSURANCE COMPANY COVERS Theft Loss Insurance compensation amount
Card misuse ok ok up to EUR 50*
Internet transactions ok ok up to EUR 50*
PIN transactions ok ok up to CZK 20,000
Cash in your wallet ok fail up to CZK 1,000
Cash stolen during ATM withdrawal or within 12 hours from the ATM withdrawal with the HC card, hearing aid ok fail up to CZK 15,000 (for one thing or all things)
Wallet, purse/bag, apartment keys, prescription glasses/sunglasses, inhaler (asthma), payment card (cost of blocking and issue of a new card), personal documents (driving license, national ID, passport, residence permit) ok ok

*According to the Payment System Act.

JISTOTA+ Insurance Package

Náklady související se zneužitím odcizené/ztracené karty

INSURANCE COMPANY COVERS Theft Loss Insurance compensation amount
Card misuse ok ok up to EUR 50*
Internet transactions ok ok up to EUR 50*
PIN transactions ok ok up to CZK 50,000
Cash in your wallet ok fail up to CZK 1,500
Cash stolen during ATM withdrawal or within 12 hours from the ATM withdrawal with the HC card, hearing aid ok fail up to CZK 40,000 (for one thing or all things)
Wallet, purse/bag, apartment keys, prescription glasses/sunglasses, inhaler (asthma), payment card (cost of blocking and issue of a new card), personal documents (driving license, national ID, passport, residence permit) ok ok
Hearing aid, car keys, perfume, meal vouchers provided by the employer, vehicle registration certificate, public transportation card, prescription medicine, e-book reader (Kindle etc.), MP3/MP4 player, camera, mobile phone (including cover), misuse of mobile phone ok fail

*According to the Payment System Act.

Pojištění osobních věcí a karty Home Credit

Personal belongings and Home Credit card insurance

Covers your money and personal belongings all at once

Send us a message

 

What you should know

 

  • Pojištění začíná dle Rámcové smlouvy

    The insurance coverage commences according to point 5 of the Framework Insurance Agreement HCPIP 1/2016 and is charged for each month even if you do not draw a loan

  • Pojistné plnění

    The claim to the insurance compensation for the stolen or lost things can be applied twice a year and the theft of a mobile phone once a year

  • Uzavření je čistě na nás

    Whether you wish to arrange for such insurance is entirely up to you

  • Možnost sjednat při podpisu úvěrové smlouvy

    You can arrange it when concluding a loan agreement or additionally

  • Peníze za pojištění se strhávají současně

    The insurance premium is debited along with the loan instalment

  • Pojištění se nevztahuje na zneužití kreditní karty osobou blízkou

    The insurance does not cover credit card misuse by a close person

 

You can find more detailed information on the product in the terms and conditions.

 

What interests you most

What does the insurance cover?

The insurance covers the financial damage caused by misuse of lost or stolen credit card and its blocking. The insurance also covers the costs of acquiring new items that were lost or stolen. Including stolen cash.

In what cases do we provide coverage of your card?

All unauthorised transactions connected to the loss or theft of the card and its blocking are covered, regardless of the period concerned. The insurance does not cover misuse of the credit card by a close person.

Does this insurance cover personal electronics as well?

It covers personal electronics (mobile phone, e-book reader, tablet, player, laptop, watch, hearing aid) no older than 3 years.

What is the difference between Jistota and Jistota+ packages?

The packages differ mainly in the insurance compensation limits.

What do the personal belongings include?

The personal belongings include a wallet, prescription glasses or sunglasses, inhaler, personal documents, e-book reader, MP3 player and more.

When can I set up this insurance?

The insurance can be set up when concluding the loan agreement or additionally by telephone or written agreement. In both cases, you must comply with the conditions for the arrangement of the insurance, choose the insurance package and confirm all necessary representations.

How do I pay the premium, and what is the amount?

The premiums are paid as a part of the monthly loan instalments. The price of personal belongings and Home Credit card insurance differs depending on the package. Jistota package costs CZK 29 per month and Jistota+ costs CZK 69 per month.

What should I do if I need to change my insurance policy?

In such a case, call +420 542 100 100 or send an e-mail to homecredit@homecredit.cz.

Is there a maximum limit of insured events?

The claim to the insurance compensation for the stolen or lost things can be applied twice a year and the theft of a mobile phone once a year.

How should I proceed in the case of an insured event?

In the case of loss or theft of personal belongings or misuse of card or mobile phone, complete the Insured Event Report, truthfully describe the occurrence and extent of the harmful event and send it along with the required attachments to the address of the authorised administrator of insured events, the BNP Paribas Cardif Pojišťovna, a.s. company, at Plzeňská 3217/16, 150 00 Prague 5.

When can the insurance policy expire or be terminated?

The insurance policy expires upon the last day of validity of the loan agreement to which the insurance has been arranged, the day of your death or the day when any fraudulent behaviour on your part is discovered, etc. All reasons for the termination of insurance policy can be found at the Framework Insurance Agreement.